Thank you for visiting www.maxmaar.com. This website is wholly owned and operated by LUNAR ENTERPRISES which is based in FDRK5524 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
2.1 Customers will need to create an account on www.maxmaar.com to be able to log in to the digital marketing portal and make use of any of the services that we offer.
2.2 Customers will have to provide some personal information to be able to do this, for more information please make sure that you also read our privacy policy alongside these terms and conditions.
3.1 All payments for all services must be made in advance.
3.2 All customers will receive a quote for the package or service they have requested from www.maxmaar.com via email.
3.3 All quotes must be accepted and then paid in advance before the services can begin.
3.4 Visa and Mastercard are accepted online as forms of payment for the services.
3.5 When the payment has been received and processed by us then MAXLE, UAE will appear on the customers bank statement as confirmation of the payment.
4.1 All customers are able to request a refund in the event that they are not satisfied with the services which they have booked as part of www.maxmaar.com.
4.2 In order to request a refund then customers must do this within 14 days of the services which they have booked ending.
4.3 We will not be able to accept any refund requests which are not submitted to us in writing by the end of this period.
4.4 Any successful refund requests will see the monies reimbursed into the account which was originally used to make the payment.
4.5 Please advised that it can take as much as ten working days for this money to re-appear on the account.
5.1 Our services at www.maxmaar.com are delivered on an on-going basis, which the customer chooses at the time of booking.
5.2 For example, a customer may book our social media marketing services for a period of as long as six months which they will be billed for accordingly.
5.3 We ask all customers to make sure that they check and know how long they have booked the services for.
5.4 All of our services are carried out digitally online and their progress and duration can be tracked by the customer logging into their www.maxmaar.com account.
6.1 Custom packages will be created in accordance to a brief which is submitted by the customer to www.maxmaar.com.
6.2 In the brief the customer must clearly explain which service or combination of services it is which they are looking to book.
6.3 The brief must also include a detailed description of the business including information such as when the company was incorporated, how many employees it has, how large is its customer base, analysis or in-sight into the customer base and whether or not there are any other existing digital marketing campaigns which have been worked on and whether or not these have been successful
6.4 The brief must also include information on how long the customer wants the package to last for.
6.5 Customers will be responsible for making sure that all of the information which they have submitted as part of the brief is correct as well as ensuring that they select the most appropriate duration for the works to be carried out.
7.1 The customer grants www.maxmaar.com the right to use their website and all of the information which is on there for the purpose of fulfilling digital marketing service which has been agreed in the proposal.
7.2 All intellectual property that is generated by the company shall remain the exclusive property of the company at all times.
8.1 The company www.maxmaar.com not guarantee, represent or warrant that your use of our service will always be uninterrupted, timely, secure or error-free.
8.2 We do not warrant that the results that could be obtained from the use of the digital marketing services will be accurate or reliable.
8.3 All customers must agree that at our discretion we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
8.4 All customers must agree that their use of the service is at their sole risk. The service and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall LUNAR ENTERPRISES, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the digital marketing service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some countries or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
10.1 As a customer you may cancel our services at any time, but this must be arranged in writing. You will be liable to pay all outstanding bills up until the date of cancellation.
10.2 If in our sole judgement you have failed, or we suspect you have failed to comply with any of the terms in these terms and conditions then we may terminate this agreement at any time.
If you have any questions please get in touch with us by either using the information on the contact us page, or by emailing us: support@maxmaar.com
